To Our Valued Customers,

Like all of you, we’ve been affected by the evolving global impact of the novel corona virus (COVID‑19). To do our part in curtailing this pandemic, we are diligent in following the best practices for food preparation, monitoring information from official news channels, implementing guidelines, directives and any new safety precautions issued by the local health authority, and Ministry of Health & Wellness. At Chung’s Catering Services Ltd. our core value is “Public Health Safety First”, always ‑ for our customers and for our employees. Pre Covid-19, we in the food industry have always adhered to proper food handling procedures, personal and occupational hygiene practices, as required for Public Health Certification. While there is no evidence of Covid-19 being transmitted via food, we have enhanced our protocol for all sanitation efforts in the kitchen and surrounding areas where there is physical contact. In Addition, and to re-enforce safe practices, the following is what we have been doing in our operations to uphold that commitment. Highlights of our current protocols include:

1) Educating our staff on the Covid-19 symptoms, safe practices and guidelines as recommended by the Ministry of Health and Wellness.

2) We are instructing our employees to advise a manager or a Team Leader if they are feeling any symptoms. All staff are encouraged to self-quarantine and if necessary, seek medical attention if they are ill. They may return to work on certification from a doctor.

3) The body temperature of all staff is checked with an infra-red thermometer before entering the premises, any staff with a temperature of 100ᴼF and above will not be permitted to work and instructed to self-quarantine.

4) Our staff are more vigilant in washing and sanitizing their hands as per Public Health Standards and Regulations.

5) Staff are mandated to wear face masks at all times while on property.

6) An approved alcohol-based hand sanitizer and soap have always been provided at all wash hand stations located throughout the kitchen.

7) All food contact and touch surfaces are sanitized with an approved food grade sanitizer (Quaternary Ammonium Chloride) before and after usage, office staff are instructed to sanitize their personal area.

8) Complete cleansing and sanitizing of surfaces throughout the entire building at the end of the day.

Chung’s Catering Services Ltd. is in constant dialog with our major suppliers and can reassure you that we should have no issues in the short term. We are geared up and ready to operate normally with no Food Safety compromise, and look forward to continue to provide meals to you, our loyal customers, providing Catering Services “for the finest food and the greatest service” and will always strive to take the necessary precautions to keep you safe. Thank you for your support as we navigate these waters together, wishing you and your family all the best throughout these challenging times, always remembering to stay safe.

Dennis Chung
Managing Director